Frequently Asked Questions
Everything you need to know about your luxury experience.
How do I ensure I am ordering the correct size?
We recommend consulting our comprehensive Size Guide available on each product page. Our luxury lingerie is designed for a precise fit, and we offer detailed measurements for bras, hosiery, and apparel to ensure the perfect silhouette.
What is your return policy for intimate apparel?
For hygiene reasons, we only accept returns on items that are in their original condition, unworn, and with all tags and hygiene seals intact. Returns must be initiated within 30 days of purchase.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days, while express shipping options are available for faster delivery. You will receive a tracking number via email as soon as your order leaves our boutique warehouse.
Do you offer discreet packaging?
Yes, all Honey Birdette orders are shipped in plain, unbranded outer packaging to ensure your privacy and the security of your luxury purchase.
How should I care for my luxury lingerie?
To maintain the quality of delicate lace, silk, and hardware, we strictly recommend hand washing your items in cold water with a mild detergent and laying them flat to dry in the shade.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as flexible payment options such as Afterpay, Zip, and PayPal.